Our Faq section

To answer all the most frequently asked questions

What are the check-in and check-out times?

Check-in is possible from 14.00.
If the room is already available, you can start your stay or you can store your suitcases and take advantage of all the hotel's services.
Check-out by 12.00 and you can leave your luggage in our luggage room until departure.

Is the reception open 24/24h?

Yes, our reception is available 24 hours a day and is always available to book transfers, for advice on where to eat in the city, to update you on events and experiences to be lived in Verona.

What are the breakfast times?

With the Early Breakfast service from 6.30 to 7.30 you can have breakfast early in the morning and taste our specialties.
Our breakfast room is open from 7.30 to 10.30.

Is there parking?

Yes, the hotel has a car park (subject to availability and subject to a supplement of € 20.00 per night) where you can recharge your electric vehicle.

Is there a meeting room?

Yes, it is possible to book a room for business meetings with a capacity of 10 to 40 people.

Is there a tourist tax?

Yes, for 4-star hotels in Verona there is a tourist tax of € 3.50 per person per day for the hotel structure.

How far are you from...?

Verona Arena: 800 m
Palace of the Grand Guard: 750 m
Piazza Bra: 850 m
Lion's Gate: 1.4 km
Casa di Giulietta: 1.4 km
Piazza delle Erbe and Torre dei Lamberti: 1,4 km
Piazza dei Signori: 1,5 km
Arche Scaligere: 1,6 km
Porta Nuova train station: 950 m
Verona Fair: 1.7 km
Valerio Catullo Airport: 11 km

How far is the train station?

Porta Nuova train station is only 950 metres away and can be easily reached on foot.

Do you accept pets?

Yes, small and medium-sized pets are welcome in the hotel at no extra charge and Services for 4-legged friends: bowl for water and food for your cat or dog.

What are the payment methods?

We accept cash up to the amount allowed by law. In addition to this amount it is possible to pay with Credit Cards and Debit Cards.

If I need an invoice?

It is sufficient to inform the reception at the time of booking by communicating the tax information.